I am a returning customer. This time was a disappointment. While the order was delivered timely, it was incomplete as it was delivered without the birthday balloon. The recipient was told it was out of stock. Flower Chimp should have at least made some alternative to compensate. An incomplete delivery is a fail.
We’re truly sorry for the disappointment this caused, especially as one of our returning customers. Missing out on an item, particularly for a special occasion, is not something we take lightly. We understand how it affected the overall surprise, and we should have handled it better. Thank you for your honest feedback as it helps us improve and be more mindful moving forward.
D
DarcyHiron
Customer service
Kept me updated was honest. Will use again
J
Jeffrey C.
Quality of products
Delivered on time. Just made her special day extra special. Thanks FlowerChimp!
L
Laarni R.
Quality of products
Excellent quality and variety plus great customer service.
s
sasidaran
Customer service
Great commitment please keep it up
L
L.j.S. (Las Vegas, US)
Great gift
Been using flowerchimp for a year now. First time to try the bundle. Delivery is on time, the flower arrangement is magnificent! Avid customer from now on.
