Usability of your website is awesome. Ordering online was a breeze. One thing that can be improved is tracking of orders. I hope you include some real-time updates sent via email, or a page on your site where customers can visually see the status. Like order placed - item being prepared - in transit - delivered. For me, seeing the order status in real-time pacifies me.

Prompt delivery of order.

product arrived quickly

Ease of ordering and on time delivery. Thank you!

The flowers delivered are very beautiful. Delivery is fast and efficient. Responses in Facebook Messenger is also polite and understanding.