I was thinking you could also send a message to the sender prior to delivery, just to inform the sender about the status.
Thank you for your prompt service.
I am already satisfied. Perhaps offer more add-ons like a variety of balloons, stuffed toys, chocolates, books
I ordered in advance for a certain day but my ordered item was not available and it was a bit late when they informed me (maybe inform buyers earlier)I asked to be updated when the delivery was complete but i did not get any update, it wold be better if I did.I do appreciate however that the customer service sent me an email about it and they made sure that they solved the predicament still delivered on the date! The item I got was not what was ordered but they made sure it was better ...Thank you so much for that!