Thank you so much for your kind words! We’re truly delighted to hear that your father enjoyed the flower and fruit basket. Knowing we could help make him happy means a lot to us. We also appreciate you passing along his thanks, it’s always wonderful to know our arrangements brought joy to such a special recipient.

We’re really glad you found the flowers fresh and beautiful, that’s exactly what we aim for with every order. We appreciate your support. :)

We’re sorry to hear that the experience fell short of what you expected. We understand how important it is for flowers to arrive fresh, and we regret that this was not the case. If you’re willing, we’d love to hear more so we can assist you better. You may reach us anytime at info.ph@flowerchimp.com.

Thank you for sharing your feedback with us. We’re sorry to hear that the fruits did not appear fresh and that the arrangement you received did not match what you expected based on the product photos. We understand how disappointing this can be, especially when you rely on those images to make your purchase decision. We take both product quality and presentation seriously, and it’s concerning to hear that neither met your expectations in this case.

We would appreciate the opportunity to review this further. If you could contact us at info.ph@flowerchimp.my with your order number and, if possible, photos of the received arrangement, our team will be happy to investigate. Thank you for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.