The Customer Service is impeccable in communicating and responding to the situation I was in where one of the items on offer with the package was not available but need to be replaced. I valued the effort to communicate the situation and the prompt response. In situation like above, there should be “proposed” alternatives to existing items in the package if that item becomes unavailable so that time is not wasted, since most often than not, people do not answer “unknown calls” or looked at their emails every now and then. Overall though, it was a great experience and I will be a returning customer. Thank you.